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Parenting Mediation, Property Mediation, Workplace Mediation & Counselling Services Australia-wide


Parenting & Property Mediation

About our Mediation Services

Northern Frontiers Mediation provides affordable and confidential parenting, property, elder, estate and workplace mediation services Australia-wide.  Mediation is a way of settling a dispute without having to going to court.  Disputing parties identify issues and explore them with the assistance of a neutral third party. This involves making proposals or identifying solutions, reality testing them and choosing a solution both parties can live with.

Marriage & Relationship Counselling

We all face challenges in life. Mostly we’re able to sort things out ourselves but there are times when we need a little help… and that’s okay. If you or a loved one is feeling stressed or overwhelmed a counsellor is someone who cares and understands. Finding your way forward with an experienced trained professional means you don’t have to go it alone.

‘Do It Yourself’ Relationship / Marriage Surveys

Looking to save some time and money and undertake a review of your relationship at home?  Click here for our ALL NEW ‘Do It Yourself’ relationship surveys and quizzes.



Family and Relationship Counselling

What else can we help with?

Pre-Marriage Counselling

Pre-Marriage Counselling helps partners understand their own and each other’s needs and expectations. Understanding each other in this way at the start of your marriage can ensure love lasts a lifetime.

Parent Agreement Coaching

Parenting Agreement Coaching involves a separated parent meeting individually with a Family Law Mediator and generating a Parenting Proposal.  Northern Frontiers Mediation Cairns offers extensive experience in generating well-rounded parenting agreements in the best interests of your children.

Employee Assistance Programs (EAP)

Personal problems in the workplace can quickly become personnel problems in the workplace. An Employee Assistance Program (EAP) offers short-term solution-focused counselling support for staff.

Property Agreement Coaching

Northern Frontiers Mediation provides coaching to help you work out how to divide your assets and end the financial relationship you have with your ex-partner. Your coach will assist in identifying the combined property pool and exploring options for property division along with actions needed to complete each option.

Meet our team!

Northern Frontiers Mediation & Counselling engages a range of suitably qualified and experienced professionals to provide our wide range of services.

Alex Blake

Alex Blake

Family Dispute Resolution Practitioner (FDRP) / Workplace and Property Mediator

Melinda Bailey

Melinda Bailey

Family & Relationship Counsellor / Family Dispute Resolution Practitioner (FDRP) / Workplace Mediator

Karen McArthur

Karen McArthur

Business Manager / Graphic Designer

Speak with someone. Why wait?

All Northern Frontiers’ services are available in person, via phone or videochat.  To enquire call 1300 90 81 70, text message via mobile on 0419 531 269, email reception@northernfrontiers.com.au or use the online chat feature at the bottom right of this webpage.  Northern Frontiers Pty Ltd is bound by strict confidentiality requirements and your matter will be handled with full care.

What our clients say across Cairns and Australia

It's all about people and quality of life.

"What began as an uneasy event, quickly became reassuring and personable. I have a mountain of gratitude for Alex and Melinda especially, for offering clarity and direction, at a crucial time in our lives.
Melindas lived experience and complex training, allowed for a level of understanding, that we hadn't experienced. It made the process comfortable and straight forward.
Thank you!"

Kell K, Cairns, Nov 2022

Public Google Review

Alex Kruger, Victoria, July 2023

Public Google Reivew:

"Very helpful in a period of life when I needed it. Alex was in constant contact and Melinda always available for me."

Response from Northern Frontiers:

Thank you for your feedback Alex, it is much appreciated. Mediation and counselling are difficult fields in which to operate, let along receive 5-star reviews. We are very pleased that we were able to be of assistance during this difficult period.<br /> Regards,<br /> Melinda & Alex

"I was referred through our company's EAP service. I had a phone appointment with Melinda within 24 hours. She was fantastic and so incredibly supportive. Melinda than referred me to Alex as I needed advice in a specific area. Alex was just as wonderful. He gave me so much valuable business advice and went above and beyond and also had me laughing with his wonderful sense of humor. I highly recommend both Melinda and Alex."

Hina Hansen, Qld, Jan 2022

Public Google Review

Ready for a new direction?

Contact our Reception and confidentially discuss your unique situation today.  Simply call 1300 90 81 70, send a detailed text message to our client mobile on 0419 531 269, email reception@northernfrontiers.com.au or use the online chat feature at the bottom right of this webpage to speak with someone now.  Don't worry, there is no obligation to make a booking, and we are happy to answer any questions you have if you are just researching different providers.

Northern Frontiers mediation and counselling logo

We do not accept walk-ins, or individuals without prior bookings. Please contact prior to attending office.


Toll Free 1300 90 81 70

Mobile: 0419 531 269 (text messaging available)

LiveChat: If you have any questions about our services and don’t have time to ring or email, feel free to use the LiveChat function (bottom right of this page).


Opening Hours

Mon-Fri: 7.30 am – 5:00 pm, by appointment only.  Face -to-face sessions available on Tuesdays and Fridays, phone and videochat (FaceTime, Skype, Zoom etc) available each weekday. Last-minute sessions are usually available for urgent matters.

Please note:  To ensure client confidentiality all bookings are strictly by appointment only therefore we do not accept walk-ins or unannounced requests for service, including for new enquiries.